Archive for the ‘Ford Service’ Category
The Ford PTS Performance Challenge recognizes Ford technicians that excel in several categories of automotive service. Out of all the certified technicians in the country only about 200 were able to achieve this prestigious award. Technicians were graded in five different categories showing their own repair skills as well as their ability to lead and mentor others.
Ford PTS Performance Challenge Criteria
- Technical training
- Fixed Right the First Time Performance
- Retail Sales
- Customer Viewpoint Scores
- Mentoring Other Technicians
Longhorn Ford is honored to have two Ford PTS Performance Challenge Award recipients. Most Ford dealers did not have a single technician qualify so we are extremely proud of our Ford Master Technicians Kevin Blalock and Terry Turner. Both men earned this highly regarded designation and will be the guests of Ford Motor Company in Michigan.
All of the nationwide winners will be flown to Dearborn, Michigan to tour the Ford facilities and meet with Ford product engineers. The duo will also participate in the Ford Technical Hotline and provide valuable feedback to the Ford Service Division staff.
Once again we want to congratulate Kevin and Terry for earning this elite honor from Ford Motor Company.